What Information is Collected and How it is Used
The Application is a website application whose primary audience is school students and their teachers. Below we summarize potential instances of collection and outline how and when we will provide parental notice and/or seek parental consent. In any instance that we collect personal information from a child, we will retain that information only so long as reasonably necessary to fulfill the activity request or allow the child to continue to participate in the activity, and ensure the security of our users and our services, or as required by law. In the event we discover we have collected information from a child in a manner inconsistent with COPPA’s requirements, we will either delete the information or immediately seek the parent’s consent for that collection.
Children can register as a Member of our site to use the Application to develop software for robotic projects. During the registration process, we ask users provide certain information for notification and security purposes, including a parent or guardian’s email address, a username (valid or using an alias), and password. We strongly advise children never to provide any personal information (e.g. actual name) in their usernames though such may be required to be identified by School teachers. Please note that children can choose whether to share their information with us, but access and certain features cannot function without it. As a result, children may not be able to access certain features if required information has not been provided.
Consistent with the requirements of COPPA, on any child-targeted site or application, or in any instance where we ask for age and determine the user is age 13 or under, we ask for a parent or guardian email address before we collect any personal information from the child. If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT received an email providing notice or seeking your consent, please feel free to contact us at email@example.com. We will not use parent emails provided for parental consent purposes to market to the parent, unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact.
We will ask for birth dates from users at signup before the account is created, to validate their ages before entering a purchasing area on the website.
Content Generated by a Child
Activities on our site allow children to develop software code and save it in the on-line Application. Some of these activities do not require children to provide any personal information and therefore may not result in notice to the parent or require parental consent. Intelitek will review any published content. If there is information that does not meet COPPA laws, the content will immediately be made private and an email will be sent to the parent/guardian.
About Verifiable Parental Consent
Email Consent. In the event Intelitek wishes to collect personal information from a child, COPPA requires that we first seek a parent or guardian’s consent by email. In the email we will explain what information we are collecting, how we plan to use it, how the parent can provide consent, and how the parent can revoke consent. If we do not receive parental consent within a reasonable time, we will delete the parent contact information and any other information collected from the child in connection with that activity.
High-Level Consent. In the event Intelitek collects personal information from a child that will be posted publicly, we will seek a higher level of consent than email consent. Such “high-level” methods of consent include but are not limited to:
- Providing a consent form to be signed by the parent and returned via U.S. mail, fax, or electronic scan;
- Requiring the parent, in connection with a monetary transaction, to use a credit card, debit card, or other online payment system that provides notification of each discrete transaction to the primary account holder;
- Having the parent call a toll-free telephone number staffed by trained personnel, or have the parent connect to trained personnel via video-conference; or
- Verifying a parent’s identity by checking a form of government-issued identification against databases of such information, provided that you promptly delete the parent’s identification after completing the verification.
Teacher consent in lieu of a parent. With regard to school-based activities, in certain cases COPPA allows teachers and school administrators to act in the stead of parents to provide consent for the collection of personal information from children. Schools should always notify parents about these activities and should ensure that they have received all required parent or guardian consents.
For contests, if and when we decide to hold them, we may require only the information necessary for a child to participate, such as first name (to distinguish among family members) and parent email address (to notify the parent where required by law). We only contact the parent for more personalized information for prize-fulfillment purposes when the child wins the contest or sweepstakes.
Of course, some contests ask the child to submit their own created content along with the child’s entry. In those instances, we may require parental consent prior to submission.
Email Contact with a Child
On occasion, in order to respond to a question or request from a child, We may need to use the child’s online contact information, such as an email address provided when access was permitted. We will delete this information immediately after registration with us is terminated.
In connection with certain activities or services, we may collect a child’s online contact information, such as an email address, in order to communicate with the child more than once. In such instances we will retain the child’s online contact information to honor the request and for no other purpose such as marketing. One example would be a newsletter that provides occasional updates about a site, activity, new feature or character. Whenever we collect a child’s online contact information for ongoing communications, we will simultaneously require a parent email address in order to notify the parent about the collection and use of the child’s information, as well as to provide the parent an opportunity to prevent further contact with the child. On some occasions a child may be engaged in more than one ongoing communication, and a parent may be required to “opt-out” of each communication individually.
When children interact with us, certain information may automatically be collected, both to make the Application more interesting and useful to children and for various purposes related to our business. Examples include the type of computer operating system, the child’s IP address or mobile device identifier, the web browser, the frequency with which the child visits various parts of our sites or applications, and information regarding the online or mobile service provider. This information is collected using technologies such as cookies, flash cookies, web beacons, and other unique identifiers. This information may be collected by Intelitek or by a third party. This data is principally used for internal purposes only, in order to:
- provide children with access to features and activities on our sites and applications
- customize content and improve our sites and applications
- conduct research and analysis to address the performance of our sites and applications
- generate anonymous reporting for use by Intelitek.
In the event we collect (or allow others to collect) such information from children on our sites (other than usage statistics for product analytics) and applications for other purposes, we will notify parents and obtain consent prior to such collection.
The list of third-party operators who collect persistent identifiers on our sites and applications are listed below:
3rd Party operators:
- Jaco Analytics – More information on their privacy terms can be found at https://www.getjaco.com/privacy.html
Please contact us at the mailing address, email, or phone number below with questions about the operators’ privacy policies and collection and use practices:
18 Tsienneto Road
Derry, NH 03038
Toll Free: 800-221-2763
When Information Collected From Children Is Available To Others
In addition to those rare instances where a child’s personal information is posted publicly (after receiving high-level parental consent), we also may share or disclose personal information collected from children in a limited number of instances, including the following:
- We may share information with our service providers if necessary for them to perform a business, professional, or technology support function for us.
- We may disclose personal information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personal information collected from children (i) in response to a law enforcement or public agency’s (including schools or children services) request; (ii) if we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety or protect the safety of a child using our sites or applications; (iii) to protect the security or integrity of our sites, applications, and other technology, as well as the technology of our service providers; or (iv) enable us to take precautions against liability.
Parental Choices and Controls
At any time, parents can refuse to permit us to collect further personal information from their children in association with a particular account, and can request that we delete from our records the personal information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service.
Where a child has registered for a Intelitek.com CoderZ account, to allow parents to access, change, or delete the personally identifiable information that we have collected from their children, Parents can contact Customer Services to request access to, change, or delete their child’s personal information by sending an email to us at firstname.lastname@example.org
Parents of Intelitek users can contact Intelitek at:
18 Tsienneto Road
Derry, NH 03038
Toll Free: 800-221-2763
In any correspondence such as e-mail or mail, please include the child’s e-mail and full username, the parent’s email address and telephone number. To protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting access to any personal information.
Last updated: September 29, 2016